The role

See more about the role below, including the responsibilities and skills we are looking for.



Ticketing Assistant (Casual)

Whangarei, New Zealand

Reference: 6705719

The Venue & Events team are now recruiting for new ticketing assistants to work on a casual basis on weekends/evenings at the Forum North Events Centre. This is an ideal position for those looking to gain work experience on a casual/flexible basis whilst sharing their passion for events and performing arts!

Duties of the role will include:

  • Operating ticket kiosk for shows as required (may include weekends and after hours)
  • Providing customer service for venue patrons that may include reprinting tickets, selling tickets and troubleshooting ticketing issues
  • Following processes for opening and closing the venue kiosk
  • Recording sales and payments to reconcile at the end of shift
  • Liaise with venue staff including ushers and front of house manager

Our ideal candidate will need to be comfortable working independently and on a solo basis at the venue. Previous eftpos and cash handling experience is also desirable.

Our Venue & Events team offer a friendly, flexible, inclusive, and supportive working environment where you can bring your whole self to work and thrive. If you feel you would be a great fit and want to learn more, we would love to hear from you.

Ready to apply?

If you are ready to contribute your unique skills to making a difference in the community we serve, to be challenged as a professional and to spend more time doing what you love, then we would love to hear from you!

If you have any questions, please feel free to contact the People and Capability team on (09) 430 4200 or 0800 932 463.


Applications Close: 08 Jan 2025


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