Below is a brief description of this vacancy

This page outlines the vacancy and the key skills and responsibilities for the role.



Customer Services Representative

Whangarei, New Zealand

Reference: 5205497

Do you:

  • consider multitasking as one your strengths,
  • think on your feet and have the ability to grasp technical requests quickly,
  • have previous customer service experience,
  • put the customer first every time and enjoy going that extra mile?

Then, this position at Whangarei District Council could be just what you are looking for.

Our Customer Service Representatives are the first point of contact for many of our customers who choose to connect with us. These customers may want to build or buy a house, plan a subdivision, open a restaurant or pay their rates account. They need your help and they don't want to be sent from pillar to post.

The successful candidate will become an integral member of this key team with Council. Are you up to the challenge?

To succeed in this position, you will need to be computer literate, happy to spend a large part of the working day meeting customers face to face and confident in providing a positive first point of contact. Ideally you will have a working knowledge of local government and financial transactions. Above all, you will need a customer service ethic that is second to none.

If you think you could contribute to the services we offer, this position at Whangarei District Council could be what you are looking for.

Whangarei is Northland's only city and is the largest commercial centre for the region. Situated between the forest clad hills at the heart of the beautiful Whangarei Harbour, nowhere in the district is more than 40 kilometres away from our spectacular coastline - commuting to our CBD location is quick and easy.

We take our reputation as a lifestyle destination seriously, promote flexible working and work/life balance options for those that want to work in a professional and progressive environment, while still having the time to take advantage of everything our district has to offer.

If you are ready to make a difference in the community we serve, to be challenged as a professional and to get more balance out of life, Apply Now.

If you have any questions, please feel free to contact the People and Capability team on: (09) 430 4200 or 0800 932 463.


Applications Close: 28 Sep 2020




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Customer Services Representative

Do you:  consider multitasking as one your strengths, think on your feet and have the ability to grasp technical requests quickly,  have previous customer service e ...

Location: Whangarei | Job ID: 5205497 | Closing Date: 28 Sep 2020